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Meet Tonya

My background
I graduated from Southeastern Oklahoma State University in 1995 with a B.S. in Biological Health Science. My husband worked for a construction firm that required us to move a lot to rural areas. The constant moving didn’t allow me to utilize my degree in the manner that I had planned. I went to work for the same construction firm that my husband worked for and so began my office administration career. I worked for the company for five years holding various administrative positions. I also have three years of administrative assistance in the banking industry.

Why I chose this profession
I wanted more flexibility in my life. I thought that having my own business would provide me with the flexibility that I needed. I began searching the Internet for the perfect business to start. At the time, as stated above, we moved a lot due to my husband's job. I knew that I needed a business that could move with me. I came across an article about Virtual Assistance and the rest is history. It fit my administrative background perfectly and I could operate the business from anywhere. In September of 2001, The Small Office Assistant was born.

I'm happy to report that my family no longer has to move. In 2001 my husband's company moved us to Birmingham, Alabama. We really enjoy living here.

My training
I have received extensive training (20 weeks) through Assist University. It is the premiere training institute for Virtual Assistants.

My work style
I have taken the DISC profile. If you are familiar with this I am an off the charts C. If you aren’t familiar with the DISC profile this means that I work in a very organized manner. I like to keep my focus on key details and work in an environment that values quality and accuracy.

Based upon the DISC results my behavioral strengths are:

My ideal client
My ideal client is someone who has reached a point in their business where they are ready to expand their horizons or simply need more efficient operations. They are too busy to manage the day-to-day operations of their business. They also have the following qualities:

  • Doesn’t have a problem delegating
  • Knows where they want to go with their business and has a plan in place of how to get there
  • Willing to share their goals with me and allow me to help them attain them
  • Likes to just talk sometimes & is interested in getting to know me on a personal level
  • Values me as a business owner/professional
  • Seeks/values my opinion on aspects of their business
  • Doesn’t procrastinate
  • Gives me enough lead-time to finish projects
  • Willing to try new technologies if it means that we can work together more efficiently
  • Trusts me
  • Knows the value of getting assistance
  • Values family
  • Likes to laugh/has a sense of humor

How I Work with Clients

My mission is to make a positive impact in your business and life. In order to make a positive impact, I must get to know you and your business; therefore I only work with clients on a retainer basis.

I work with clients on a retainer basis. The minimum is 15 hours per month. The retainer is paid in advance each month and unused time does not roll over to the next month. The retainer is on a month-to-month basis and requires a 30-day written notice for termination.

I accept credit/debit cards and checks as forms of payment.

If you would like to speak further about partnering with a Small Office Assistant Virtual Assistant, please contact me for a more detailed interview.